Customer Service Expert Panel

Panelists: Ray Fournier, Jeff Weafer, Neil Wilner, & James Munroe.

In any business, customer service is paramount, and it’s no different in funeral service. Each family needs to feel as though they are our highest priority, and our service needs to reflect the same.

To assist us with unpacking what customer service needs to look like in our post-pandemic world, this panel focuses on the following:

• Key principles of Customer Service
• How to Create Extraordinary Customer Service
• How to ensure it remains a priority
• And so much more

Eligible for the following credits:

• BC – 1 FD
• SK – 1 FD
• MB – 1 FD
• ON – 1 FD
• NB – 1 FD
• PEI – 1 FD
• NS – 1 FD