Description

This session addresses the communication and leadership challenges inherent in emotionally charged professions such as funeral service. Participants will examine how unconscious bias, judgment, and miscommunication undermine trust and team cohesion.

Eligible for the following credits:

• BC – 1 FD 
• SK – 1 FD
• MB – 1 FD
• ON – 1 FD
• NS – 1 FD 
• NB – 1 FD
• NFLD – 1 FD
• PEI – 1 FD